Crystal Falls Realty respects the privacy of site users at This Policy explains how personal information may be collected, used, and disclosed with respect to the use of the site, so you can make an informed decision about using the site.

We reserve the right to change this Policy at any time. If we make any material changes to the Policy, we will post a new statement on the site and update the effective date set forth above. Therefore, we encourage you to check the effective date of the Policy whenever you visit the site to see if it has been updated since your last visit.

Information We Collect

Personal Identifiable Information and Non-identifiable Information may be collected from Site visitors. Personally Identifiable Information is information provided by the Site users and may include, but not be limited to, your name and residential or business address. Non-identifiable Information may include tracking or browser information that may be automatically gathered when you visit the Site or open an email from us, via cookies or otherwise; for example, IP address, browser type and the pages you visit. If we provide you with various services related to home selling and home buying (e.g., estimates of current market value of homes, moving costs, mortgage or finance costs, current home listings, neighborhood information, etc.), we may collect additional information related to such services.

How We Collect Information

Online registration and form use on the Site is one way we may collect information including but not limited to your contact information including name, address and e-mail address.

Information may also be collected electronically through Cookies and other means. Cookies are small files that are sent and stored on your computer when you visit our Site or when you open an email from the Site that enable us to recognize your computer the next time you visit the Site. There are two types of cookies, Persistent Cookies and Session Cookies. Persistent Cookie is a cookie that remains on your computer after you exit your browser and can be used by your browser on future visits to the Site or by third party vendors when you visit certain other websites in order to allow advertisers and content owners to improve your web experience. These cookies may be used to tailor ad content of other sites that you may visit in the future. They may also collect data such as your browser type, your operating system, web pages visited, time of visits, content viewed, and other clickstream data, none of which will include personal information about you. Session Cookie is a cookie that is deleted from your computer once you disconnect from, or leave, our Site.

The use of cookies is considered industry standard. However, if your browser permits, you may choose to decline any cookies we use, but note this action may disable portions of our Site. If you want to opt-out of receiving some advertising cookies, you may be able to do so by visiting

Certain mobile service providers identify mobile devices in a unique manner. If you access the Site through a mobile device or a mobile phone number is required for a feature on our Site, we may associate the mobile phone number to mobile device identification information.

Use of Personal Information

We use personal information internally to serve users of the Site, to enhance and extend our relationship with Site users and to facilitate the use of, and administration and operation of, the Site. For example, we may use personal information you provide to deliver services to you, to process your requests or transactions, to provide you with information you request, to personalize content, features and advertising on the Site, to anticipate and resolve problems with the Site, to respond to customer support inquiries, to inform you of other events, promotions, products or services offered by third parties that we think will be of interest to you, to send you relevant survey invitations related to the Site and for our own internal operations, and for any purpose for which such information was collected. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party unless you have consented to such transfer.

Disclosure of Personal Information

Except as set forth in this Policy, Crystal Falls Realty, a Realty IQ corporation, does not disclose, sell, rent, loan, trade or lease any personal information collected on the Site to any outside third parties. We may provide aggregate information to third parties without restriction. We will disclose personal information in the following circumstances:

Consent. We may share personal information with third parties when you give us your express or implied consent to do so, such as when you fill out a form requesting certain information from a third party.

Protection of Company and Others. If necessary, we may release Personal Information if it is appropriate to a) comply with the legal process; b) identify, contact or bring legal action against a party(ies), who cause (or we have a good-faith belief will cause) injury to NAR, its employees, Site users or others; or c) otherwise protect the rights, property or personal safety of NAR, its employees, Site users or others.

Business Transfers. In addition, information about users of the Site, including personally identifiable information provided by users, may be disclosed or transferred as part of, or during negotiations regarding, any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of the company.

Co-Branded Services. Some services available through the Site may be co-branded and offered in conjunction with other companies. If you register for or use such services, then those other companies may also receive any information collected in conjunction with the co-branded services.

Other Sites, Links and Advertising Banners

Our Site may contain links to other sites and advertising banners, including advertiser sites, news sites or sites by other third parties. Note that a third party will likely have its own policies and rules governing its site that may be different than those outlined in this Privacy Policy for this Site. Please be aware that this Privacy Policy only applies to this Site and we are not responsible for policies and rules for any other sites.


We use commercially reasonable measures to store and maintain personally identifying information, to protect it from loss, misuse, alternation or destruction by any unauthorized party while it is under our control. Unfortunately, no data transmission on the internet is 100% secure and we cannot warrant the security of information received from our Site or information you transmit to the Site.


We do not intend, and the Site is not designed, to collect personal information from children under the age of 13. If you are under 13 years old, you should not provide information on the Site.

To Opt-In to Receive Information from Us

We utilize a strict Opt-In policy for receipt of our newsletters or other online messages regarding products, services and programs. If you later choose to opt-out, you can change your contact preferences by going to the Your Profile page, if applicable, after you log-in and selecting the contact preferences page to elect the opt-out option. Additionally, you may unsubscribe at any time from receiving non-service related communications from us. Site users have the following options for accessing, changing and deleting personal information previously provided, or opting out of receiving communications from Crystal Falls Realty and the Realty IQ family:

email us at; or
call us at the following telephone number: 512-260-2066

Questions and Concerns

If you have any questions about this Policy, the practices applicable to the Site, or your dealings with the Site, please contact us at
Crystal Falls Realty
800 Crystal Falls Parkway, Suite 1
Leander, Texas 78641